Customer Delight
We recognise customer being the center of our value system and seek to achieve customer satisfaction by pre-emptive process initiatives, customer focused delivery and value creation by surpassing ourselves by expanding the realm of possibility.
We hold ourselves accountable to our value delivered standards by engaging candidly within JMR Infotech.
Integrity and Transparency
Integrity means doing the right thing. It requires courage and accountability. It has been our constant endeavour to provide transparency in all our tasks that we undertake. We observe appropriate confidentiality of client information. We do not compromise our intellectual integrity for special interests and take time to consider our decisions, so that we can defend our actions – today and tomorrow.
We share our findings with our clients, even those that may be unpopular, in a manner that reflects our intensity of purpose yet respectful in our presentations.
Respect for the Individual
Respect inherently demands truthfulness and empathy, to deal with one another in an open and sincere manner. We encourage constructive criticism and reward performance consistent with our values.
We admire and cherish the desire and capacity for personal growth of our people, our clients, colleagues, alumni, recruits and all the other people we meet on our journey to Excel.
We recognise that ours is a demanding profession, and accept the responsibility as individuals and as groups, to prevent situations that jeopardise our health or our families.
Innovativeness – Expanding the Art of the Possible
We at JMR Infotech believe that the realm of possibility begins when options are limited. Because, each client is unique and there is seldom one solution. Each bright idea often results from seeking to resolve client challenges, creatively.
We foster an inclusive environment that values individual uniqueness, nurture imagination, and enhance the creativity for better results. We value every individual’s skills and contribution. Getting to know different viewpoints and acknowledging them benefits us, as unique solutions/approaches increases the quality of decisions and encourage being innovative.
Performance Driven Culture
Defining, differentiating and reinforcing excellence in people. We allow employees to realise their full potential, take up as much responsibility as they are willing and capable of. As part of our HR practices, we have been taking various initiatives to be an enhancer in linking the people in JMR Infotech to systems that build desired competencies within the organisation. Chief among these initiatives is Performance Management System. We believe that the best way of shaping a strong JMR Infotech’ians for tomorrow is to invest in the best resource we have – our people – people who will take this organisation into the future and hold the key in helping the company reach the lofty goals that it has set for itself.
Teamwork is essential for competing in today’s global arena, where individual perfection is not as desirable as a high level of collective performance. A critical feature of this team is that they have a significant degree of empowerment or decision-making authority. There are different kinds of teams: top management teams, focused task forces, self-directed teams, concurrent engineering teams, product/service development and/or launch teams, quality improvement teams, and so on. At JMR Infotech “We” is more important than “I”.

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  • “Tangible Business Results” Mokhtar Eshili, Chairman, Aman Bank

    “We chose JMR Infotech because of their excellent engagement model. When they say extended arm they literally make it happen. Excellent customer service, faster turnaround times, high quality deliverables at an extremely reasonable cost. It ...

  • “Excellent Service & Domain Expertise” – Carlpeter Ngunuh, Manager of Business Application – IT, Family Bank, Kenya

    They did quite an excellent job and had the expertise required to bring the system up and running in a very short time. In terms of consultancy they are very good as you can engage ...

  • “Quality leadership” – George Demetriades, Ex IT Manager Alpha Bank

    JMR Infotech has got an excellent leadership which provides them with the required impetus to excel and improve their service.

  • “Business & Technology Expertise” – Umar El Farouk, CIO, GCB Ghana

    I want to extend our sincere thanks for all the support given us from conception to delivery of the Oracle FCUBS and FCDB applications. The upgrade and migration has been a journey that has tested ...

  • “Complex Project Successfully Delivered Across Multi-Geographies” – Syed Khurshid Ahmad, IT Vice President – Head of FLEXCUBE UBS Core

    The Go-Live of the new Oracle FLEXCUBE UBS system for Wholesale Retail for Conventional &Islamic Banking was successfully completed in three separate geographies for GIB. The implementation of these multiple systems on STP advanced ...

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