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Customer experience management is more of an evolution – a journey of transformation to continually meet and exceed a customer’s expectations. Consumers now have access to information at their fingertips and price sensitivity leads to uncertainties in customer loyalty. Hence it is critical to provide a differentiated brand experience to retain an edge in a competitive market place.

Oracle’s comprehensive approach drives connected interactions, actionable insights, and optimized operations across the customer lifecycle. JMR Infotech can deliver personalized customer experiences. JMRi’s comprehensive approach drives connected interactions, actionable insights, and optimized operations across the customer lifecycle.

  • Marketing
  • Sales
  • Service
  • Commerce
  • Social
  • CPQ

Latest
Case Studies

The Client is one of the largest private banks in Myanmar. The Bank was established on 21 August 1992 with the permission ...

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The Client is one of the highest circulated Tamil daily newspaper having over 14 editions across the state of Tamil Naidu ...

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Other Offerings From JMR

Whitepaper

Rapid Accounting Transformation with Oracle Financials Accounting Hub

The customer is one of the most popular bank in Vietnam. It provides banking services and products to retail and ...

Strategic Analysis of Indian Life Insurance Industry – by Parthasarathy Srinivasan

IT has been more than a decade since the insurance industry opened up in India; there are 23 i private Life ...

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Blog

Retail Banking: Where are we Going? 3 October 2017

The way banks responds to customer requirement, growth, efficiency and regulation, are inseparably linked. Banks are constantly trying to enhance their services so that customer’...

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