Enjoy a fast, responsive and cost-effective remote IT Support service to solve your IT issues quickly and with minimum overhead. JMR Infotech offers onshore and offshore support for IT services to meet every business need. Regardless of the problem, our skilled teams of IT Support engineers can diagnose and fix your technology problems remotely saving time and money. 

Let JMR design and maintain a robust technical support program for you, on- or offshore. By securely accessing your systems remotely, our team of friendly engineers will be able to investigate your issues as if they were sitting at your desk and in over 90% of cases will be able to find and implement a fix immediately.

At, JMR, we measure our performance based on customer satisfaction and our response and resolution times. Offshore Support can be provided for activities such as:

  • System Administration Services for Unix, Linux and Windows
  • Database Administration and Management
  • Middleware Administration and Management
  • Virtualization Services
  • Server and Storage Management
  • Network Management
  • IT Security management
  • Information Security Services
  • Hardware and Software updates and patches

Benefits of our Remote IT Support Service

  • You don’t have to wait for an engineer to visit your site to diagnose and fix your issues.
  • Your support costs are lower as issues can be resolved quickly and easily without the cost of travel.
  • You don’t have to disrupt your day waiting for an Engineer to arrive and fix your issues.
  • Our remote IT Support team can support any and all of your locations quickly and easily, 24/7/365.

Contact us to get more information and a quote for services. Whether it is a simple issue or or a requirement for end-to-end support, JMR can help you maximize your investment and boost overall asset and business performance. Be proactive, not reactive.

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