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As a leading technology solutions provider and Oracle Platinum Partner, JMR Infotech offers its clients  Oracle’s Customer Experience solution. This cloud-based solution helps every company deliver consistent results by tracking a customer’s journey and experiences across every touch point.

Companies today use social media platforms as a tool in their marketing efforts to connect with customers. Mobile access is also making it easy for companies to gather anywhere, anytime, actionable data for insights into customer behavior. These insights are applied to business decisions and the Cloud helps companies turn customers into loyal users and advocates of their brand.

Some of the modules used to create and promote the ideal customer experience are

  • Marketing Cloud used to create the ideal customer
  • Service Cloud which can be used to delight customers with new offerings and information
  • Commerce Cloud which helps in the growth of a company
  • Sales Performance Management Cloud which can be used to deploy and execute strategies and overall performance
  • Sales Cloud helps companies track what customers want, sell more and grow
  • CPQ Cloud which helps to increase sales efficiency
  • Customer Data Management Cloud which tracks customer data and creates customer profiles to serve them better

Customer Experience applications help to deliver the required business results so that companies can experience sustained growth and increase profits.  Built on the best-in-class platforms, this solution will help every company achieve goals of all sizes.

Reap the benefits of consumer-related data analytics and boost your company’s bottom line with the help of this solution.  Call us today and talk to our Oracle experts to get timely multi-channel business intelligence.

If you need more information or if you are not able to find what you need

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    • “Tangible Business Results” Mokhtar Eshili, Chairman, Aman Bank

      “We chose JMR Infotech because of their excellent engagement model. When they say extended arm they literally make it happen. Excellent customer service, faster turnaround times, high quality deliverables at an extremely reasonable cost. It ...

    • “Excellent Service & Domain Expertise” – Carlpeter Ngunuh, Manager of Business Application – IT, Family Bank, Kenya

      They did quite an excellent job and had the expertise required to bring the system up and running in a very short time. In terms of consultancy they are very good as you can engage ...

    • “Quality leadership” – George Demetriades, Ex IT Manager Alpha Bank

      JMR Infotech has got an excellent leadership which provides them with the required impetus to excel and improve their service.

    • “Business & Technology Expertise” – Umar El Farouk, CIO, GCB Ghana

      I want to extend our sincere thanks for all the support given us from conception to delivery of the Oracle FCUBS and FCDB applications. The upgrade and migration has been a journey that has tested ...

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