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Reach larger number of customers and boost financial inclusion

Agency Banking aka branch-less banking is fast emerging as a solution to address the need for greater financial inclusion. Financial institutions are exploring the capabilities and have adopted agency banking to directly reach the un-banked and also to better serve existing customers. With our comprehensive Agency Banking Solution, banks and financial services institutions can take their services directly to customers and provide them with door step services. The banks benefit through a larger customer base, boosting financial inclusion by reaching the under-served, product availability, and risk management. The solution allows banks to provide all essential banking services including savings accounts, deposits, withdrawals, balance check, and value added services like utility bill payment, airtime top-up, etc.

Features:

  • Modular and SOA based architecture
  • Facilitates easy integration with any CBS and third party applications
  • Omni-channel accessibility like POS Terminals, Mobile Phones, Laptops, Tablet in conjunction with external accessories
  • Branch Managers have real-time information on business transactions, customer information and balances
  • Streamlined and automated operations
  • Enhanced electronic data capture to ensure flexible reporting and accurate reconciliation
  • Cloud-ready
  • Easy configuration of value added services that the bank may wish to include like utility bill payments, airtime top-ups, and insurance premium payment

Benefits:

  • Increased customer base and market share
  • Reduced TCO: Greater geographical reach without additional expenditure in setting up new branches
  • Reduced cost of operations since services are provided through agents and not the bank employees
  • Increased volume of transactions through various alternate channels
  • Hassle free transactions with biometric authentication

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